Shipping & Delivery Policy
Last updated: 23 September 2025
Our insurance proposal software is a completely digital service delivered online. There are no physical products to ship, and no shipping charges apply.
Sign Up & Subscribe
Choose your plan and complete registration
Receive Login Credentials
Get your account details via email
Access Platform
Login to your dashboard immediately
Start Creating Proposals
Begin using all features instantly
Instant Activation
Service is available immediately after payment confirmation
What Happens After Payment
- Immediately: Payment processed and confirmed
- Within 2 minutes: Welcome email with login instructions sent
- Within 5 minutes: Full account activation completed
- Same day: Access to all subscribed features and support
Access Methods
Web Browser
Access from any computer with internet
Mobile Responsive
Works on tablets and smartphones
System Requirements
- Stable internet connection (minimum 1 Mbps)
- Modern web browser (Chrome, Firefox, Safari, Edge)
- JavaScript enabled
- No software installation required
Supported Devices
What You'll Receive
- Unique login credentials for your account
- Welcome email with platform orientation guide
- Access to customer support and resources
- Immediate access to all plan features
Security Features
- SSL encryption for all data transmission
- Secure login with password protection
- Regular automated backups of your data
- Multi-device access with session management
Please note that we do not sell, ship, or deliver any physical products. Our service is entirely digital:
❌ We Do NOT Provide:
- • Physical software CDs or DVDs
- • Hardware devices or equipment
- • Physical contracts or paperwork
✅ We DO Provide:
- • Online software access
- • Digital documentation and guides
- • Email and online support
If you experience any issues accessing your account after subscription:
Check Your Email
Login credentials are sent to your registered email address
Verify Internet Connection
Ensure you have a stable internet connection
Clear Browser Cache
Clear cookies and cache, then try again
Try Different Browser
Test with Chrome, Firefox, or Safari
International Buyers
Orders are shipped and delivered through registered international courier companies and/or International speed post only.
Domestic Buyers
Orders are shipped through registered domestic courier companies and/or speed post only.
Shipping Timeline
Orders are shipped within Not Applicable or as per the delivery date agreed at the time of order confirmation and delivering of the shipment subject to Courier Company / post office norms.
Important Notice
ADRI IT SOFTWARE SOLUTIONS PRIVATE LIMITED is not liable for any delay in delivery by the courier company / postal authorities and only guarantees to hand over the consignment to the courier company or postal authorities within Not Applicable rom the date of the order and payment or as per the delivery date agreed at the time of order confirmation.
Delivery Information
- Delivery of all orders will be to the address provided by the buyer
- Delivery of our services will be confirmed on your mail ID as specified during registration
For any issues in utilizing our services you may contact our helpdesk on 7600081409 or [email protected].
Service Coverage
Our software is primarily designed for the Indian insurance market and is available to users worldwide with an internet connection.
If you have any questions about accessing our service or need technical support:
Email: [email protected]
Mobile No.: 7600081409
Subject: Include "Access Issue" for faster response
Support Hours: Monday to Friday, 9 AM to 6 PM IST